SUPPORTIVE SERVICES

EMPOWERING WORKING FAMILIES & COMMUNITIES

IILA’s Supportive Services support low-income working families and individuals in Los Angeles by increasing access to basic services, connecting communities to resources, and ensuring that economic opportunities are available and accessible to all Angelenos.

METRO LIFE Program

IILA is a provider of LA Metro’s LIFE Program, which provides transportation assistance to individuals across LA County. The LIFE program helps qualifying LA County residents save on fares. Once you’re in the program, you can load 20 free regional rides on Metro or purchase a discounted pass on any of the 13 LIFE participating transit agencies.

Learn more & apply for LA Metro LIFE here

or contact lifeinfo@iilosangeles.org

Transitional Subsidized Employment By IILA

TRANSITIONAL SUBSIDIZED EMPLOYMENT

IILA’s Transitional Subsidized Employment Program provides subsidized job opportunities for CalWORKs participants. Clients are assigned to public agencies or non-profits where they gain paid work experience and on-the-job training.

By training for marketable skills and overcoming barriers to work, IILA has a high success rate for participants securing employment after completing the program.

TEAM – TELECOMMUNICATION EDUCATION ASSISTANCE IN MULTIPLE-LANGUAGES

IILA is a provider of the California Public Utilities Commission’s TEAM program, which offers free-of-charge service to consumers who are not proficient in English to assist with questions, concerns, or to resolve phone and internet bill complaints or fraud disputes.

We help consumers find solutions to any problem they may have with their telecommunications bill and educate them on consumer rights.

For more information, contact utilities@iilosangeles.org.

CHANGES – COMMUNITY HELP & AWARENESS OF NATURAL GAS & ELECTRICITY SERVICES

IILA is a provider of the California Public Utilities Commission’s CHANGES program, which provides free-of-charge service to consumers who are not proficient in English to assist with questions, concerns, or to resolve gas and electric bill issues and complaints.

The program provides consumer education and complaint resolution (between the consumer and their investor-owned utility).

For more information, contact utilities@iilosangeles.org.

a picture of two people embracing who are wearing face masks

LA COUNTY COMMUNITY OUTREACH & NAVIGATION SERVICES

IILA provides case management to individuals, families, non-profit organizations, and small business owners to alleviate struggles caused by COVID-19.

For more information, contact egarcia@iilosangeles.org

IILA imagery for the CEA-LAT program grant with 3 wooden block houses

CLEAN ENERGY ACCESS: LOS ANGELES COUNTY TECH (CEA-LAT) PROGRAM

IILA is helping the San Fernando Valley, particularly the Aliso Canyon Disaster Area, learn about the benefits and incentive options for home water and space heating electrification, thanks to a Clean Energy Access: Los Angeles County TECH (CEA-LAT) grant from the California Public Utilities Commission.

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